File: /home/s76vzjg2kvav/public_html/clients/n3results/technical-sales-service-desk.php
<?php include_once("header.php"); ?>
<article id="id-43"
class="scene_element m-page scene_element--fadein post-43 page type-page status-publish has-post-thumbnail hentry">
<div class="header header--full" style="background-image: url(images/2.1.5-Technical-Sales-2-1613x450.png);">
<div class="container">
<div class="header__content">
<h1 class="header--bar">Elevate Your Technical Support Desk from a Cost Center to a Revenue Center</h1>
</div>
</div>
</div>
<div class="container content-block">
<h2 class="p1"><span class="s1">Expert Technical Sales Services Delivering Superior Customer Satisfaction +
Incremental Revenue</span></h2>
<p class="p1"><span class="s1">Technical Service desks historically manage inbound calls with a focus on fixing
customer problems quickly and cost-efficiently. N3 approaches the model differently, leveraging
certified Technical Sales and Service experts to solve immediate customer issues with a solution
addressing future needs.</span></p>
<p class="p1"><span class="s1">When customers have questions about a specific technology solution, the best
service often depends on understanding the entire technology environment. At N3, our Technical Sales and
Service teams probe to identify the optimal customer solution for near- and long-term needs. This “total
customer satisfaction” approach often uncovers upsell or cross-sell opportunities to equip the
customer’s environment for the future.</span></p>
<blockquote>
<p class="p1"><span class="s1">Take full advantage of upselling and cross-selling opportunities with
N3.</span></p>
</blockquote>
<p class="p1"><span class="s1">N3’s scalable Technical Sales and Service Desk services integrate best-in-class
technical support with customer-centric solution-selling skills. Combining 24/7 tech support with expert
sales services provides an opportunity to do more than fix the problem by providing support in the
following areas:</span></p>
<ul class="ul1">
<li class="li3"><span class="s3">Provisioning</span></li>
<li class="li3"><span class="s3">Up-selling</span></li>
<li class="li3"><span class="s3">Cross-selling</span></li>
<li class="li3"><span class="s3">Renewal</span></li>
</ul>
</div>
<div class="container content-block">
<h3 class="p1"><span class="s1">A Team of Tech-Sales Hybrids</span></h3>
<p class="p1"><span class="s1">N3’s knowledgeable tech sales team takes full advantage of upselling and
cross-selling opportunities, converting a traditional service-based “cost center” into a modern
technical sales and support center:</span></p>
<ul class="ul1">
<li class="li1"><span class="s1">Solution-based approach and technical sales proficiency with every
resource</span></li>
<li class="li1"><span class="s1">Team structure offers easy integration with current marketing and sales
initiatives</span></li>
<li class="li1"><span class="s1">Experienced team drives both consumption and customer experience</span>
</li>
</ul>
<p class="p1"><span class="s1">Our scalable model can serve a large customer base and different geographies with
skilled technical support. N3’s Technical Sales and Service Desk helps increase customer
engagement, achieving positive revenue impact, while reducing costs.</span></p>
</div>
<div class="spacer spacer--80"></div>
<div class="promo-photo">
<div class="content-wrapper">
<div class="promo-photo__content">
<!-- this should be authorable with the content area being rich text -->
<h2>More N3-Powered Solutions</h2>
<div class="promo-photo__richtext">
<ul>
<li class="li1"><a
href="https://n3results.com/n3-offerings/revenue-services/customer-success/"><span
class="s2">Customer Success</span></a></li>
<li class="li1"><a
href="https://n3results.com/n3-offerings/revenue-services/digital-demand-generation/"><span
class="s2">Digital Demand Generation </span></a></li>
<li class="li1"><a
href="https://n3results.com/n3-offerings/revenue-services/pipeline-management/"><span
class="s2">Pipeline Management </span></a></li>
<li class="li1"><a
href="https://n3results.com/n3-offerings/revenue-services/full-cycle-sales/"><span
class="s2">Full-Cycle Sales </span></a></li>
<li class="li1"><a
href="https://n3results.com/n3-offerings/revenue-services/through-partner-sales/"><span
class="s2">Through-Partner Sales</span></a></li>
</ul>
</div>
</div>
</div>
<div class="promo-photo__photo" style="background-image: url(images/22.1.0-Revenue-Services-Home-860x450.jpg);">
</div>
</div>
<?php include_once("insights.php"); ?>
</article>
<?php include_once("footer.php"); ?>