Telecom Solutions – Alep Digital

From Connectivity Provider to Digital Growth Engine.

Alep Digital helps telecom operators evolve beyond connectivity — launching and managing subscription commerce marketplaces that unlock recurring Professional & Managed Services revenue at scale.

See how it works →

Trusted by global market leaders

Tier-1 Operators

Bell Canada, T-Mobile USA, One New Zealand

Day Average Go-Live

Guaranteed. Zero exceptions.

CSAT Delivered

> 0 %

Sustained across all clients

YoY Growth

0 %

Average subscription growth delivered

— Industries

Built for the providers who power the modern economy.

Launch a Cloud Marketplace

Go live in 90 days with a subscription commerce marketplace purpose-built for your SMB and enterprise customers — vendor-integrated, billing-ready, and configured for your catalog.

90-day deployment — proven with Bell, One NZ, and Vodafone Billing and compliance integrated from day one Scalable infrastructure for catalog and geographic expansion

01

Scale Cloud Services to SMBs

Dedicated assisted-sales and customer-success teams onboard SMB customers, drive renewals, and increase product stickiness — delivering measurable subscription growth under your brand.

25–40% SMB renewal uplift across active engagements Conversion improvement through product-certified advisors Partner-led enablement for channel-driven growth

02

Branded Cloud Support

Deliver multilingual, product-certified Tier 1–3 support for Microsoft 365, Azure, Intune, Copilot, and more — invisible to your customers, branded as your own.

>90% CSAT sustained across all client support operations SLA-driven delivery — contractual accountability on every metric Multilingual 24×7 coverage across NA and APAC time zones

03

Marketplace Operations

We manage catalog governance, billing reconciliation, vendor workflows, and performance analytics — freeing your internal teams to focus on customer growth and product strategy.

40% reduction in operational overhead Guaranteed SLA compliance with real-time visibility dashboards 35% fewer billing errors through automated reconciliation

04

P&MS Revenue Growth

Turn your cloud delivery capabilities into a recurring Professional & Managed Services revenue stream — across Microsoft 365, Azure, Power Platform, Salesforce, and ServiceNow.

Expand ARPU across your existing customer base Increase recurring service revenue without new headcount Enterprise-grade governance and SLA compliance

05

AI Workforce Enablement

Layer AI agents onto your marketplace and support operations — automating workflows, enabling AI-powered customer experiences, and creating new digital service revenue streams.

25–60% ticket reduction with Customer Support AI AI process agents eliminating high-volume operational tasks New AI services revenue for SMB and enterprise customers

06

— Use Cases We Support

Every telco growth motion, covered.

SMB marketplace for Microsoft 365 and Azure
Cloud bundles integrated with wireless service plans
Channel enablement for partner-led sales programs
Vendor onboarding at scale — multi-cloud and multi-vendor
Lifecycle analytics, renewal automation, and churn prevention
AI-assisted support and intelligent upsell programs
Multi-country marketplace deployment and governance
Enterprise P&MS delivery — AWS, Azure, GCP, and M365

$25M+

Bell Canada
Annualized P&MS revenue enabled through unified marketplace execution

8x

T-Mobile USA
ROI delivered within 12 months of marketplace launch

3

Vodafone
Countries unified under one operating model and SLA

75 days

One New Zealand
From engagement start to marketplace live and transacting

— Featured Case Studies

Proven results with the world’s leading telecom operators.

Bell Canada

BRB Marketplace • M365 • SMB

$25M+ P&MS Revenue · Live in 90 days

Bell Canada

CHALLEGE
Launch a B2B marketplace with Microsoft services for SMBs — with no internal capacity to build or operate it.

SOLUTION

Subscription commerce marketplace + assisted onboarding programs delivered end-to-end by Alep.

$25M+ P&MS Revenue · Live in 90 days

One New Zealand

Microsoft 365 • Azure • SMB CLoud Marketplace

Live in under 75 Days. 20% YoY Growth.

One New Zealand

CHALLEGE
SMB customers needed faster cloud license activation and consistent support — but internal teams were stretched across multiple vendor systems.

SOLUTION
Turnkey marketplace with automated provisioning, assisted onboarding, and multilingual Tier 1–3 support under the One NZ brand.

Live in under 75 Days. 20% YoY Growth.

T-Mobile USA

Retention Support • CSAT Improvement

>90% CSAT Sustained · 8× ROI in 12 months

Bell Canada

CHALLEGE
Reduce churn in the SMB segment by improving support quality and product engagement post-activation.

SOLUTION

Retention-focused support model with branded Tier 1–3 delivery and product-certified agents.

>90% CSAT Sustained · 8× ROI

Explore all Case Studies →

— Ready to Transform

From network operator
to digital growth engine.

Join Bell Canada, Vodafone, T-Mobile, and One NZ. Talk to a Telecom Advisor and build your launch roadmap.