Utilities already own the customer relationship, the billing infrastructure, and the trust. Alep Digital helps you extend that advantage into digital subscription ecosystems — combining energy, smart-home, and SaaS services under a marketplace built for scale.
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— Why Now
The utility industry’s biggest revenue opportunity is sitting unused.
Utility providers hold a unique, underused asset: direct customer trust, existing billing relationships, and access to every home and business. They can convert infrastructure ownership into digital service leadership — leveraging billing relationships to distribute services and a marketplace as the product to become customers’ central digital hub.
Days to marketplace launch with Alep's proven deployment framework
Average annual growth delivered for active marketplace clients
Partner. Platform, ops, sales, and support under one SLA
CSAT sustained across all Alep-managed support operations
— What Alep Builds for Utilities
End-to-end delivery for the digital utility marketplace.
Deploy a branded utility marketplace with curated residential and business offerings. We handle configuration, catalog design, vendor onboarding, and billing integration end-to-end.
Combine energy services with smart-home, EV, and SaaS value into subscription bundles — productized, priced, and ready to sell under your brand immediately.
Create new recurring revenue lines through a Professional & Managed Services model — without internal build, additional headcount, or platform investment.
Move customers from sign-up to active use fast — reducing early churn, building product confidence, and maximizing time-to-value across your digital service portfolio.
Automated renewals, churn prevention analytics, and customer success motions that keep subscribers engaged and growing throughout their lifetime with your brand.
Product-certified Tier 1–3 support for your entire digital portfolio — operating under your brand, 24×7 multilingual, with contractual SLA accountability and >90% CSAT.
— Every Digital Utility Growth Motion
Ready to execute.
— Case Study
Confidential — Full Details Available on Request
Regional Utility Provider
Digital Marketplace Launch · Smart-Home Services · EV Subscription Products
The Challenge
The client had a growing portfolio of smart-home and EV subscription offerings but lacked the marketplace infrastructure, operational capacity, and customer-facing programs to bring them to market at scale without building an internal team.
The Solution
Alep Digital launched a branded digital utility marketplace with a curated product catalog, vendor onboarding, subscription billing, and a customer activation program — fully integrated into the client’s existing billing infrastructure within 90 days.
Results
— Ready to Build
Your ecosystem.
Your customers.
Our execution.
Utilities who act now will own the digital home ecosystem. Let’s build your marketplace roadmap together.