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From Reseller Channel to Digital Revenue Engine.

Enterprise distributors, resellers, and channel operators already have the customer relationships, the contracts, and the reach. Alep Digital helps you activate that advantage — deploying turnkey marketplace infrastructure, AI-assisted sales motions, and lifecycle support that scale without adding headcount.

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Trusted by

Office Depot Channel Partners SME Markets

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— Why Now

Enterprise channels are leaving recurring revenue on the table every single month.

“Enterprise and SME channel operators sit on a powerful, undermonetized asset: established reseller relationships, trusted customer contracts, and access to thousands of SMB accounts. The next growth phase is turning that distribution power into recurring digital service revenue.”

90

Days to marketplace launch with Alep's proven deployment framework

30–50%

Average annual growth delivered for active marketplace clients

1

Partner. Platform, ops, sales, and support under one SLA

>90%

CSAT sustained across all Alep-managed support operations

You Already Own the Relationship

Channel operators have existing contracts and trust with thousands of SMB and enterprise customers. No other model gives you this level of captive buying intent to monetize at scale.

01

SMBs Are Actively Buying Cloud & AI

Small and mid-sized businesses are actively searching for Microsoft 365, cloud infrastructure, AI tools, and managed services — and they prefer buying from a trusted existing supplier.

02

Marketplace Commerce Is Proven

Telecom and utility operators have already validated the subscription marketplace model. Alep Digital brings that same execution framework to enterprise and SME channel operators — purpose-built for your ecosystem.

03

— What Alep Builds for Utilities

End-to-end delivery for the enterprise SME marketplace.

⚡

Turnkey SMB Cloud Marketplace — Live in 90 Days

Deploy a branded marketplace with curated SMB offerings — Microsoft 365, Azure, Copilot, Salesforce, ServiceNow, and AI tools. We handle configuration, catalog design, vendor onboarding, and billing integration end-to-end.

What's included

  • Turnkey setup: Architecture, configuration, and integration handled end-to-end.
  • Subscription-ready billing: Recurring payment infrastructure from day one.
  • Vendor onboarding: ISV and cloud partners live in weeks, not months.

⚙️

Marketplace Operations & Governance

We manage catalog governance, billing reconciliation, vendor workflows, and performance analytics — freeing your internal teams to focus on customer growth and product strategy, not platform management.

What's included

  • Vendor workflow management: Onboarding, performance tracking, and compliance.
  • Billing reconciliation: Automated reconciliation and reporting across all SKUs.
  • Catalog governance: Ongoing catalog health, analytics, and optimisation.

🎯

Assisted SMB Sales & Activation

Product-certified sales teams activate SMB customers, drive renewals, and increase ARPU through intelligent upsell motions — all branded under your channel identity, no headcount required.

What's included

  • 25–40% renewal uplift: Across active SMB channel engagements.
  • AI-assisted upsell: Usage-triggered cross-sell recommendations.
  • Fully branded: Customers interact with your brand, not ours.

🔗

Channel Partner Enablement

Build and operate co-sell programs, partner onboarding workflows, and reseller enablement infrastructure — giving your channel network the tools, training, and support to drive adoption and grow subscription revenue.

What's included

  • Partner portal: Self-serve onboarding and catalog access.
  • Co-sell motion: Joint opportunity management and deal tracking.
  • Reseller training: Product certification for your channel network.

🎧

White-Label Technical Support

SLA-backed Tier 1–3 support for your entire SMB and enterprise product portfolio — managed by product-certified agents, invisible to your customers, measured against >90% CSAT.

What's included

  • SLA-driven delivery: Contractual accountability at every support tier.
  • 24×7 multilingual: Coverage scaled to your customer geography.
  • >90% CSAT: Sustained across all active Alep support engagements.

🤖

AI Workforce & Automation Layer

Layer AI agents onto your channel operations — automating quote generation, contract renewals, support triage, and onboarding workflows. Create new billable AI services for SMB customers while reducing operational overhead.

What's included

  • 25–60% ticket reduction: With AI-powered support agents.
  • Automated renewals: Proactive churn prevention at scale.
  • New AI revenue lines: Billable AI services for your SMB customers.

— Enterprise Digital Growth Motions

Every enterprise channel growth motion — ready to execute.

Microsoft 365 Subscriptions

Licensing, provisioning, and lifecycle management for SMB customers through your branded channel.

☁️

Azure Cloud Services

Managed cloud infrastructure and migration services delivered as recurring subscription bundles.

🔷

Microsoft Copilot & AI Tools

AI workforce tools productized for SMB customers — setup, training, and adoption included.

🤖

Cybersecurity Bundles

Compliance, governance, and endpoint security packaged as managed subscription tiers.

🛡️

Salesforce & ServiceNow

Managed delivery and support of CRM and ITSM platforms under your brand and SLA.

⚙️

Co-Sell Partner Programs

Joint GTM motions with ISV and cloud partners — structured for revenue share and scale.

🤝

SMB Digital Onboarding

Structured activation programs that move SMB customers from contract to active use fast.

📊

P&MS Revenue Framework

New recurring revenue lines through a Professional & Managed Services model — no internal build required.

💹

— Case Study

Office Depot

Enterprise Channel · SMB Cloud · Microsoft 365 · Managed Services

The Challenge

Office Depot needed a scalable way to offer cloud and digital services to their SMB customer base through existing channel relationships — without building a large internal delivery team.

The Solution

Alep Digital deployed a full-stack channel marketplace with assisted sales, managed service delivery, and branded Tier 1–3 support — enabling Office Depot to offer Microsoft 365 and cloud bundles at scale.

Results

2,000+ SMB customers activated through the channel marketplace
30–50% Monthly subscription growth across active channel
90 Days From engagement start to live marketplace
>90% CSAT Support satisfaction across all managed tiers
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— Resources

Marketplace strategy. AI frameworks. Operator insights.

Whitepaper The Subscription Stack
Post Image
The four revenue layers every telecom is leaving on the table — and the architecture to capture them before competitors do.
Whitepaper Churn Is a Data Problem
Post Image
Using AI to predict, prevent, and monetize subscriber retention — and why the telecom that solves churn first wins the decade.

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— Ready to Transform Your Channel

From channel operator
to digital revenue engine.

Join Office Depot and leading channel operators. Talk to an Enterprise Advisor and build your marketplace launch roadmap.

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